Form submissions show “Success” in Audit History but records never appear in my Postgres table

[TatyB]

I am migrating some table sources to a google cloud database, the connection seems to work, my IDE (DataGrip) says its working, if i make a new registry on a table from a form on my PC(PC1) or phone it is being replicated in postgres, BUT if i do it from another computer(PC2), it doesnt appear in the database, however, the registry made from PC2 still appears for him even after syncing, closing and reopening the app. Im sure PC1 and PC2 are in the same versions, both have no unsaved changes.

We found the registry in the old data source (a spreadsheet), why would some devices still route new rows to the old database instead of the Cloud SQL table

Any ideas or diagnostic tips welcome—thanks in advance!

[WillowMobileSys]

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@TatyB wrote:

Im sure PC1 and PC2 are in the same versions, both have no unsaved changes.

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"I'm sure" doesn't exude certainty!  Make sure they both ARE using the same version.  You can actually look at the Audit Log entries to see precisely what app version AppSheet thinks is being used.  See image.


I suspect you will probably find that PC2 is actually using an older app version.  If that's the case and a simple Sync and Browser page refresh don't update the App Version then that means there is something preventing the newer app version from downloading. 

Try clearing the Browser cache on PC2.  If that doesn't seem to update the app version, then close the app.  Logout of the Google account on that machine.  Log back into the Google account and then launch the app again.  That should refresh the Google session and the app browser page.

I hope this helps!