Format in template

[ranorga]

Dear Community:

I have a template in Google Doc with letter Century Gothic but when the report arrived the document has the letter Times New Roman. Do you know how to make sure that the letter of the template is not changed by AppSheet?

Thanks in advance.

[Steve]

Custom fonts in templates are not supported by AppSheet.

help.appsheet.com

Troubleshooting Custom Fonts

Resolving problems with custom fonts in templates.

[LeventK]

This might have an insight

Pdf workflow not showing info in table Questions

Are you using a custom font in your attachment template? Another customer reported a very similar problem, and it was failing because his attachment template was attempting to use a custom font. Please do the following: Open the attachment template in Google Docs Click the “Font” dropdown and eliminate any reference to any custom fonts. Read topic “Verifying All Custom Fonts are Present” in this article https://help.appsheet.com/behavior/workflow-sending-email/troubleshooting-custom-fonts Y…

[ranorga]

Thanks Levent!

[ranorga]

Thanks Steve.

[Lucinda_Mason]

How do I " 1. From the Google Docs Font menu, uncheck all custom fonts."? That is, how do I know which are custom and which are standard?

[Steve]

Unfortunately, I do not know. I’ll have to refer you to support@appsheet.com.

[Lucinda_Mason]

Thanks. I did open the app log and verify that my template doesn’t have any custom fonts so I’m good. It might be nice if AppSheet threw a highly visible error when the log shows True for Custom fonts. It would be a whole lot more obvious to all users.