How do you handle display of multiple Phones and/or Emails?

[WillowMobileSys]

As I go through and polish up the display of my app, I have an Employees table that I am not sure how to deal with. Below is what the display currently looks like when I scroll over to the phones and emails. I have Home, Work and Cell phone numbers as well as a Home, Work and Login Email addresses. (Login email allows me to capture Location info for each Employee)

While I like the automatic conversion of this data into Actions, the problem is that it is not obvious which phone number or email each action is for. As far as I can tell there is no way to establish a column header that works NOR can the colors be changed.

One thought is that I could make Children recs for alternative phones and emails.

Are there any other suggestions on how to present this data more clearly?

[Steve]

Format rules should allow you to adjust the color and even the icon itself.

[Steve]

You could create a Contact Method slice that includes only those columns, then replace the current contact columns in the table view with a single column action that takes the user to the Contact Method view for that row.

[WillowMobileSys]

Format rules do set color and icon for the raw data but it doesn’t affect the icon shown when you have the Callable and/or Textable properties set. In the image below, the Cell Phone column only shows when BOTH of these properties are turned off.

I like having these properties on as I feel it enhances the user experience, meaning they don’t have to navigate a series of clicks or taps.

I guess I may have to compromise and use something like your Contact Method slice approach. Maybe show only the Primary communication means on the main record and then navigate to Alternative Contact Method view.

Thanks for the advice!

[Steve]

[WillowMobileSys]

Ah, of course. I forget occasionally that I can select an Action. Thanks!!

[WillowMobileSys]

@Steve Is there a way to conditionally hide the SMS action icon we automatically get with a phone column. For example, some users may allow being called on their Cell Phone but don’t want to be texted. In this case, I’d want to hide the SMS icon for those users.

[Steve · Accepted solution]

Note that in a Phone column definition, you can indicate whether the number can be used for voice, for texts, both, or neither. Unfortunately, these settings are static, not based on an expression, and affect all rows.

So it therefore appears you’d have to adjust the Only if this condition is true expression for the associated call and text actions to show or hide according to the user’s capability. Of course, you’d also need a way for the user to indicate capability.

Another possibility is to have separate voice and text columns, each configured to allow only the respective action.

[WillowMobileSys]

Steve:

So it therefore appears you’d have to adjust the Only if this condition is true expression for the associated call and text actions to show or hide according to the user’s capability.

Your post just made me realize that there are system generated actions that are hidden. This is what I needed. I do have columns to capture the capability. So I am all set now.