The main question is should I expect them to solve the problem within the next month? Or would it be safer to create a new application and copy all the formulas manually? Please share your experience.
I have a case that they try to resolve for a month. I found the problem on the second day, isolated it and reproduced it in a copy of the app. I have a problem with the email not getting the results of formulas from inputs. I found out that in the email task I have a input without a name and if I override all inputs in the bot the problem disappears. The main problem is that this happens with all email tasks. I created a copy of the application, deleted all tasks of all bots and created one task from scratch and still the same problem remains there. So I know exactly what the problem is, it's on the back end. At the same time I decided to look through the documentation in the copy of the app where I deleted all bots and all tasks and found in the documentation the names of tasks that I had long ago deleted. So, what we see in the web interface is not all there is some residuals in the app that we do not see. And it seemed that it could be easier to take and copy the app because only formulas and bots should be copied, but the error is copied along with them. Why does copying an app cause tails of problems? Why can't you copy an application in such a way that only the data you see in the web interface is copied?
LinkedIn
Twitter
