Reminders based on user set time

Hello!!

I'm looking to build a feature for one of my applications which allows for the user to set the they would like to receive a reminder.  Currently I have a bot which triggers based on a value change (time they would like the reminder), from there I'm storing a duration value between reminder time and now() to use in a wait step.  I've found the wait step in bots to be very unreliable.  Sometimes this feature works perfectly and others the wait holds for a duration longer than I've told it to.  Wondering if anyone has any advice around this or if I should just scratch this feature entirely because its not feasible.

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