Re: SYNC: Out of sync?

JJ_TechSupport · 12-16-2022 06:24 PM

CONTEXT: The Check-In view allows the user to select from a list of Names (Jammers) that, when once selected, hides the name from Check-In list, and makes it visible in the JamRoster list -- updating the counts in both lists.

ISSUE: On the emulator, it shows there are 3 names added to the JamRoster, but in a separate browser window the app shows only 2 names on the JamRoster. Pressing the SYNC icon on the emulator first and then the browser app does not update the browser app.

Emulator

App on Browser

QUESTION: Why are these not in sync?

JJ_TechSupport

Apparently the refresh/sync can take more than a minute without giving the user an indication that an update is being processed.

QUESTION: Is there a way to improve how my app updates multiple users closer to real-time?

Marc_Dillon

Are you talking about one device seeing data that was updated by a second device? There is no way to speed that up. The device would have to be manually synced after the second device finished their's. Or the interval for the "automatic updates" setting is 30 minutes, and can't be changed.

Though I'm not 100% sure that is exactly what you're talking about.

Steve

The view Display Name expressions are only recomputed when a sync happens, so they will never be real-time. Putting counts in the view Display Name values like you're doing is not really a good idea.

JJ_TechSupport

What is the preferred method? Is there a BADGE that can be updated?

Marc_Dillon

Send out Email/Notifications to the appropriate users when there are new records?

https://help.appsheet.com/en/articles/4865307-appsheet-automation-the-essentials