Split Function is not working properly

BGD
Bronze 5
Bronze 5

Hello Everyone ,

I have one column named share ticket with where user can select one or more user id to share the ticket then I have used below row filter expression "in(USEREMAIL(),split([Share ticket with
others], ','))" where all user to whom with ticket were shared it will be visible. It was working perfectly last week . But suddenly this expression is not evaluated any list of useremail for any shared ticket.

Please help me with the expression and share your feedback.

 

Thank you

Bhawna Gupta

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1 ACCEPTED SOLUTION

If the "Share ticket with others" is an Enumlist field, you can read it directly as it's a list of emails already. If it's not an EnumList.. and just a string, is you string typed without any spaces etc.? Like are those strings written as name#1@domain.com,name#2@domain.com or is the separator something else?

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If the "Share ticket with others" is an Enumlist field, you can read it directly as it's a list of emails already. If it's not an EnumList.. and just a string, is you string typed without any spaces etc.? Like are those strings written as name#1@domain.com,name#2@domain.com or is the separator something else?

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