Start an Email not working on Web version

[Thales_Taranto]

So i'm testing an app for the company i work and the Email action button on the WebApp is not working properly. When i click the button bellow (Image 1) it opens a blank page with the following link:

mailto:[Email]?subject=%20&body=%20%20%0D%0A%0D%0A(powered%20by%20AppSheet.com)

Does anyone know how to fix this functionality?

Image 1

Image 2

[SkrOYC]

It might be a problem related to your pc's config.

Can you try using other one? Do you have an desktop email client or you just use web clients?

[Thales_Taranto]

You're right, it is the pc's config. The email option is Google Chrome, since we're using the gmail. When i change to the Windows Email app it works. But i would like to be able to use the web gmail. Do you know how to do it? 

[SkrOYC]

I don't.

Maybe someone on the team can help.

Hi @Steve, do you know anyone that could help?

[Thales_Taranto · Accepted solution]

I've made it work!! Just for anyone who needs it, link bellow how to setup:

Tech Tip - How to Set Gmail as Your Browser's Default Email Client for Mailto Links 

[SkrOYC]

Awesome! Hope this works for any web client