UI icons not loaded in offline mode

[Vanyanie]

When I start my app without internet connection, the UI icons are not loaded, although offline use is activated in the options. The app itself works, but I would like to see the UI icons anyway.
Running on Android.

[WillowMobileSys]

In the "Offline Ready" box, what does the "more" button show you?

How are your UI icons stored?  Are you using URL's to pull them in or do you have an App folder that hold all of the icons?

[Vanyanie]

There is no "more" button.

I don't know where the UI icons are stored. These are all the default buttons / icons. I don't use any custom icons.

[WillowMobileSys]

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@Vanyanie wrote:

I don't know where the UI icons are stored. These are all the default buttons / icons. I don't use any custom icons.

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Silly of me!  I should have realized this from your screenshot.  

Since it seems you are on a mobile device,  I would first try physically logging out of the app and then logging back in.  Don't just close it and re-open it - that's not the same thing.  The logout/login should "refresh" any cached meta-data for the app and hopefully allow for loading of the system icons.

I suspect there is something within the app space on the device that is currently preventing the download of the system-based images.

[Vanyanie]

Seems to work. I'll try it out for a while. Thank you.
The easiest thing I couldn't imagine 😄

[Vanyanie]

Ok, it worked for the very first try, but nope, long time test proves, icons are not loaded, even when offline use is activated.