Unauthenticated user ---- cannot proceed. Login as a valid user

[do71]

Hi, the application editor has been asking me this for a few days: "Unauthenticated user ---- cannot proceed. Login as a valid user"... what should I do? Thank you

[dbaum · Accepted solution]

If there's an option to log out, try that. Otherwise, try clearing the browser's cookies or signing in from an Incognito-type browser instance.

[AlexisRoj]

I tried it with Edge, Mozilla, Opera, Chrome in incognito mode and I cannot solve the issue.

[dbaum]

Maybe you're using incorrect credentials? Maybe try resetting your password.