Access Google Workspace Visible Changes

[gontranleynaert]

Hi, 

I can't access the Google Workspace Visible Changes here, which i had access in CCC (https://www.cloudconnectcommunity.com/ccc/ls/community/googleworkspace-visible-changes) 😢

Where can I request access? (it's just say access denied)

Thanks

[Graham-Ingleby]

Hi @Willie_Turney I again find myself in a new role and looking for access! Are you able to assist or point me to somewhere to request access?

Thanks very much

[Guichard]

could I please get access too? I am getting the same error

[Willie_Turney]

Hi @Guichard - I just sent you a PM with the next steps. Thanks!

[simon-smart]

Could you add me as well please?... could you just add a facility to request access or just add everyone who was in the original community please?

[simon-smart]

@Jessica_CM please assist 🙏

[Jessica_CM]

Hello @simon-smart,

We are currently looking into your request. Thank you for your patience.

[simon-smart]

Hi Jessica

Still getting an error trying to access:

[simon-smart]

@Former Community Member can you help please? Google have closed the old community without providing any access or way to request access. As a partner we use this to update our customers on upcoming changes.

[Jessica_CM]

Hello @simon-smart,
We are still working on requests. We will reach out to Community members who have been granted access.

[fredrik_breitho]

how to get access? seems like i miss access to that.. and the upcoming news.. and to the beta programs

[kyle_bush]

I too have lost access and loved having this information in the past. Having it so that my team could be prepared to support my staff with upcoming changes was very helpful. How can I gain access?

[choompol]

I have lost the access too @Jessica_CM . Thank you in advance for your help

[Jessica_CM]

Hello @choompol, 

Thank you for your patience, as we are looking into your request.

[Jamie_Sinclair]

I have lost access as well @Jessica_CM Can you provide access again? I assume that is why I didn't receive the Tuesday email with the updates last week?

Thanks for your help

[Jessica_CM]

Hello @Jamie_Sinclair,

Thank you for your patience, as we are looking into your request.

[KouEi]

Hi, I can't access the Google Workspace Visible Changes here, which i had access in CCC , too (https://www.cloudconnectcommunity.com/ccc/ls/community/googleworkspace-visible-changes) 

But I have to introduce it to customers every month

Can you help me?

Thank you.

[ted28]

Same issue here too.  Use to have access, now just a red screen of death.

[Jessica_CM]

@ted28 I've added you to the list of users to investigate. Thanks for being a member of our Community.

[ted28]

I thought this was resolved, but I still do not have access to https://www.googlecloudcommunity.com/gc/Customer-Connect-Private/ct-p/workspace-customer-connect

I usually look forward to reviewing these changes each Tuesday night to plan ahead for my company. 

[Jessica_CM]

I am currently checking with the rest of the team on the status of your request. I apologize for the inconvenience.

[GerhardZelenka]

Hi @Jessica_CM, I'm also having issues related to accessing the Customer Connect (Private) area.

I can view the page itself, but don't have access to any of the linked Google Documents - they all show access denied messages.

An example document, in case that helps is the Q2 Google Workspace Roadmap.

Thanks for your help.

[Jessica_CM]

Hello @GerhardZelenka,

I've added you to the list of users whose requests we are investigating. Thank you for your patience.

[cryptochrome]

Same problem here. 

[Jessica_CM]

Hello @cryptochrome,

Thanks for letting us know. I've added you to the list.

[agiuffrida]

Hi Jessica & team, I'm also having issues accessing it.

[Jessica_CM]

Hello @agiuffrida,

Thanks for letting us know. We are investigating your request.

[agiuffrida]

Hi @Jessica_CM. Not sure if it's still being investigated but I continue to have ACCESS DENIED when attempting to access the Google Workspace Visible Changes area. Can you please provide an update?

[Jessica_CM]

@agiuffrida We apologize for the delay. I have requested an update on the status of your case. No matter what the decision will be, you will be notified on whether you have received access or not. Thank you for your patience.

[emaiero]

I also previously had access through the old cloudconnectcommunity and i have lost access. Could you please add me to the list of investigations as well?

[Jessica_CM]

Hello @emaiero,

Thanks for joining the Community. I've added you to the list, as well.

[emaiero]

Unfortunately, I still cannot access it. I get the access denied message when going here

https://www.googlecloudcommunity.com/gc/Customer-Connect-Private/ct-p/workspace-customer-connect

I have tried refreshing the page as well as logging out and in again.

[Jessica_CM]

@emaiero We are still investigating. Thank you for your patience.

[emaiero]

Has there been any movement on this issue? I still do not have access to this information. It has been 4 weeks since the problem was first reported and two and a half since i first noticed it with many new reports coming in.

[mchernin]

Hi Jessica, I also cannot access the community, even though I had access to the one on CCC. Thank you.

[Jessica_CM]

Hello @mchernin,

I've added you to the list, as well. Thank you for your patience.

[artur_archner]

Hello, could you please also grant me access to the community?

[Jessica_CM]

Hello @artur_archner,

I have added you to the list of users to investigate.

[arheh]

I've got this error as well, had no problems on the old CCC

[Jessica_CM]

@arheh Your request is currently being investigated.

[jared_n_pryor]

I also lost access to the Workspace Visible Changes page: https://www.googlecloudcommunity.com/gc/Customer-Connect-Private/ct-p/workspace-customer-connect