Re: Error 502 when requesting google slides API

pedro_sanches · 08-07-2024 11:51 AM

Hi,

We have an Airflow DAG that generates an automated report using Slides API, but since Jul 29 we are getting a non-consistent error when requesting batchUpdate method:
<class 'googleapiclient.errors.HttpError'>:<HttpError 502 when requesting https://slides.googleapis.com/v1/presentations/PRESENTATION_ID:batchUpdate?alt=json returned "Bad Gateway". Details: "<!DOCTYPE html>
<html lang=en>
<meta charset=utf-8>
<meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width">
<title>Error 502 (Server Error)!!1</title>
<style>
{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px} > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px}
</style>
<a href=//www.google.com/><span id=logo aria-label=Google></span></a>
<p><b>502.</b> <ins>That’s an error.</ins>
<p>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds. <ins>That’s all we know.</ins>

This error is not consistent, since not every request we perform returns this error

jeerahalli

Hi,

Could you please refer to the document [1] and check if this resolved your issue?

[1]

https://cloud.google.com/endpoints/docs/openapi/troubleshoot-response-errors#error_code_502_or_503

jeerahalli

Hello,

Thank you for your engagement regarding this issue. We haven’t heard back from you regarding this issue for sometime now. Hence, I'm going to close this issue which will no longer be monitored. However, if you have any new issues, Please don’t hesitate to create a new issue. We will be happy to assist you on the same.

Regards,
Sushma

cruzvargas

Hey @jeerahalli can we escalate this? I'm also getting random, intermittent 502s from the google drive API. Surely there's a dashboard on your side that can confirm this behavior. Google Drive API is not OK.

"errorMessage": "<HttpError 502 when requesting https://docs.googleapis.com/v1/documents/[redacted]:batchUpdate?alt=json returned \"Bad Gateway\".