OR-CBAT-23

[JonasAguiar2000]

I don't have a billing profile, when trying to create it I am redirected to the following link: https://console.cloud.google.com/freetrial/signup/billing

And I choose my region, which in this case is Brazil, I enter my Google Pay payments profile, with the right address, and I can register the card, so far everything is fine, but when I click to continue, the following error appears: Unable to complete the action. [OR-CBAT-23]

[DamianS]

Hello @JonasAguiar2000  ,Welcome on Google Cloud Community.

Please check this topic. It's most probably related with your credit card and bank account 
https://www.googlecloudcommunity.com/gc/Cloud-Hub/VEYA-CBAT-23/m-p/744310#M6875

--
cheers,
DamianS
LinkedIn medium.com Cloudskillsboost

[armandoaguirrem]

Actualización y éxito 

[armandoaguirrem]

Actualización y éxito 

[aii]

Sorry but none of the responses in the forum helps to resolve the issue. I have tried with 5 different credit cards and multiple different payment settings in my google account and nothing works. Almost feels like GCP does not wish to have new users

[ICONDataLearnin]

Perhaps you want to make sure that the name on your google account matches that on your payment options. I had similar issues 

[Aaditya_samriya]

The error code [OR-CBAT-23] you encountered when trying to create a billing profile on Google Cloud typically indicates a problem with the payment method or region settings. This issue is common in regions like Brazil and can occur due to discrepancies between the registered Google Pay profile and the card details.

To resolve this, you should:

1. Double-check that all your billing and address details in Google Pay match exactly.

2. Contact your bank to ensure your card is authorized for international transactions.

3. If the problem persists, reach out to Google Cloud Support for assistance.

[fpeti001]

I had the same problem and nothing helped (recovery email, other bank card, adblock turned off). 
I wrote to Google, and they solved it in one day with this form.
https://support.google.com/cloud/contact/cloud_platform_suspensions