Oauth verification - Email not received from Trust and Safety Team

[PlaylistCreator]

Hello!

I started the Ouath verification process for my app and it shows that I have to verify the domain in the Search Console and after that I have to answer the email from the Trust and Safety Team. The problem is that I already verified the domain in the Search Console but I didn't receive any email from the Trust and Safety Team. What should I do? How can I continue the verification?

Best regards

[batuoztrk]

I received fifth email from the team which is titled "Request Granted", they said my app is verified. Big thanks to the team!

My timeline : 

21/09/2023 : app first submission

28/09/2023 : app re-submission

10/10/2023 : first email which is related to begin the verification process received, I sent my reply in the same day.

24/10/2023 : second email which is related to scope requirements received

25/10/2023 : I sent my reply about scope requirements

03/11/2023 : Third email which is related to current state of review received.

06/11/2023 : Fourth email which is related verification requirements

07/11/2023 : Reply sent about verification requirements

10/11/2023 : Fifth email which is related verification status of the app

[catinkayak]

Hi all,

Today I receive my final message "Oath Granted",  it's a good day.

Here is my updated timeline;

I received my second email too on 28/10/2023.
Where I had a  "Scope" mismatch and the "Disclosure" not present on my Policy doco.
... the wait starts again 🙂

here is my timeline...

Step 1: (Submit)
Verification Start / Ack : 17 Days (for email to arrive)
Submitted on the 17 September 2023 - Received Email on 5 October 2023.

Step 2: (Ack Email)
Verification post Email Ack to Google:  5 October 2023  

Step 3: (Verification)
Verification Checked - But I failed the checks. 28 October 2023.

Step4:  (Granted) - I failed a second time too, resubmitted,
and got granted on:  15 November 2023.
(the last resubmit was done on Sunday, and got verified on Wed; It was really fast this time round.

[hieuho10]

How do I contact the support team? I've been waiting for over 6 weeks and still haven't received any email?

[nileshian1]

As soon as you register your app, you should receive mail from, api-oauth-dev-verification-reply+(Any Albhabete/number combination)@google.com, this belongs to "Trust And Safety Team of google".

If not tell same to gwm-review@google.com, that i have not received mail from "Trust and Safety Team", they will escalate this issue to concern team.

[hieuho10]

@nileshian1 thank you.

For this part, I have not verified the domain in the google search console. Is it possible that after verifying, the process will be faster?

[icydream]

Hi,

I occurred the same issue and how long should I wait?

[MW3Gen]

I seem to have lost the 'Action Needed' email regarding my Google OAuth application review, so I’m unable to respond to it for a re-evaluation. What steps can I take to resolve this?