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Agent Asist Logs

Hi team,

Agent Assist not working when we integrate with Genesys Cloud and also no logs were showing in GCP console. Request you to help on this. Basically Genesys Cloud sending a request to Google Agent assist and getting empty response from Google. When we check in Google console logs, we are not able to see any request , response and logs related to Agent Assist. Could you please help us on this like how to track the request and Response of Agent Assist 

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