Hello, we have an NGO website that has been online for a few months with no issues,
a few days ago, new users started messaging us that they cannot log in to the website and are getting this error:
Access blocked: makeitbetterngo.org has not completed the Google verification process.
makeitbetterngo.org has not completed the Google verification process. The app is currently being tested, and can only be accessed by developer-approved testers. If you think you should have access, contact the developer.
If you are a developer of makeitbetterngo.org, see error details.
Error 403: access_denied
I have checked Google Cloud Console and the website was in testing mode still, so i switched to production mode.
The console also shows 'Verification not required' as the screenshot below, but the error is still showing even after a day:
Note that the website does not request authorization of any sensitive or restricted scopes:
The NGO is not receiving donations because of this issue, and we cannot remove the button because older users will not be able to log in anymore.
How can this critical issue be fixed ASAP without having to subscribe to a google support plan, as verification will take weeks.