verification process showing unnecessary errors

[LabOrbit]

Hi there , yesterday ive submit my application for gdrive scope. and today I've checked the consent screen panel and i see these two error there:1. Your home page does not include a link to your privacy policy. 2. Your privacy policy URL is the same as your home page URL. none of the errors are correct because I've double checked the like both of the links ive given are different and my homepage app have privacy policy link at footer: here is the link for both: homepage: <URL removed by staff> and privacy-policy: <URL removed by staff>  please help me what should i do now, or whom should i contact?? Thanks.

[woobin100]

URL is removed, so I am unable to check your URL. But I suffered a similar problem before. Check these things below;

1. Make sure your website is accessible to everyone.
2. Try different domains for your privacy policy. Using google sites for a temporary privacy policy page is also can be a solution.
3. There should be a page that is allocated only for privacy policy. Do not place a privacy policy on the footer or inside the invisible HTML tag.

[Narinder99]

Can you please help me. I am also facing the same problem

[greb]

Hi @LabOrbit,

Seems like you're encountering a typical problem with Google's consent screen validation. Also @woobin100  brought up a valid point—just ensure that the privacy policy is not concealed within the code. Below are some brief items to verify:

• Public Access: Make sure both your homepage and privacy policy are publicly accessible—no login or restrictions that could block Google's crawler.
• Ensure Proper HTTPS: Confirm that both URLs are using HTTPS. Sometimes, even minor security issues can cause validation errors.
• Clear URL Redirects: Ensure that neither URL redirects to another location, as Google might not follow redirects during validation.
• Test on Incognito: Try accessing both URLs in an incognito browser or a different network to see if there’s any restriction or caching issue.

If none of these work, you might want to contact Google Support through the API Console.

I hope the above information is helpful.