when Voided Purchases API result updated?

[Kun]

hello.

I refunded one product purchase on the developer page and received a refund confirmation email.

However, I am not getting any exposure from that API.

How long will it take before it shows up as a result in this API?

[dionv]

Hello Kun,

I would like to clarify if you're referring to the refunded amount not showing in your account? If so, I would suggest keeping a close eye to your account for any adjustment. You can also contact your financial institution to double check any refund amount.

[Kun]

@dionv 

I made a purchase in a sandbox environment and refunded that purchase from the developer page.

However, some refunds show up in the voidedPurchase API and some do not.

I'm wondering why this is.

[dionv]

Hello Kun,

I would recommend contacting the Billing support team so they can check on your project and conduct an investigation.

[Kun]

@dionv 

Thank you. I will try to contact Billing Support team!

[donut]

@Kun  Did you find the problem cause im having the same issue now