Bug: Dashboards aren't letting me edit duplicated tiles without saving & refreshing

[benatdaasity]

Running into a crazily annoying issue where I can't edit a duplicated tile unless I save the dashboard first. This has only started in the last week or so, and I'm getting reports of the same issue from other teammates. We're on version 25.0.23

I would like to be able to:

1. Enter edit mode
2. Duplicate a tile
3. Make edits to the duplicated tile
4. Possibly make more changes
5. Save

What I'm having to do is:

1. Enter edit mode
2. Duplicate a tile
3. Save the dashboard
4. Re-enter edit mode
5. Make edits to the duplicated tile
6. Possibly make more changes
7. Save

Here is a screen recording of the issue: https://youtu.be/19b1R84J_Qs

[GavinW]

That does sound like a bug - do you have access to support to get this reported and fixed?

[benatdaasity]

Will support actually be able to do anything? It has been a dead end in the
past.

Ben Zitney

Senior Product

Manager
(PII Removed by Staff)

[GavinW]

Support can investigate, suggest workarounds if they exist, and will try to reproduce the issue so that the engineering team are in a position to fix it. They are not in a position to fix issues themselves, so sometimes there can be a long lag between a customer reporting an issue and the engineering team getting it prioritised and ultimately fixed. But if nobody informs support of the issue, the path to resolution is never begun.

[benatdaasity]

Just in case anyone lands here and sees this, support took the information, passed it to the engineering team, and told me that since there's a workaround that's about all they can do.

[lookleap]

Dealing with the same and its so insanely frustrating

[toallencz]

Running into this to - pretty unacceptable response - has anyone had any better luck with looker support on this?

[ruthc]

This is also driving me crazy. Even when I save and then re-edit, I usually can't actually edit the tile (it just hangs on the 'Loading Explore...' page).

I have tried to work around this by coming out of edit mode, clicking on the tile actions menu for the tile I want to edit, and selecting 'Explore from here' (so that I can edit the query, and then select the option to save to an existing dashboard). But even this fails, as when I try to Explore from the tile I get an error message saying I don't have permission! I am an Admin, I definitely do have permission.

I cannot overstate how much this is adding to my time spent developing dashboards. Really simple changes can take ages, because I am repeatedly refused permission to edit the tile.

Please can you prioritise fixing this bug? It edges Looker toward being unusuable.

[ruthc]

...and as of the last 30 minutes, whenever I edit a dashboard tile that is a merged query, Looker deletes the merged queries from the merged query editor, so I am only left with the source query!

[lookleap]

FYI Looker's latest release appears to address this (25.8): "An issue has been fixed where duplicating a dashboard tile and editing it could cause the tile to load indefinitely. This feature now performs as expected.". I sure hope this solves the exact issue here

https://cloud.google.com/looker/docs/release-notes