KPI Rendering on a laptop

We have a customer who uses a laptop only.  They have closed the Looker side bar and have changed their Zoom to 90% but there KPI’s are not rendering correctly.   Also, this is a table calculation so this cannot me done in the LookML as far as the font size and there is not a font option on a single value viz.

Any thoughts or solutions for this?

Same Dashboard on my personal laptop

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