Documents page in billing GCP console to view billing invoices is empty for some reason

[dheerajpanyam]

I wanted to download the PDF billing invoices from the documents page in the billing dashboard. Note that this billing account is a sub-account of our org (we are a googel cloud partner reseller). I have all the necessary permissions including billing administrator and billing viewer but still can't see the invoices.

[a_aleinikov]

Hi @dheerajpanyam ,

This can happen if:

• The billing account is linked to a reseller setup, and only the reseller’s main account sees the invoices.

• There are delays or sync issues in the Billing Console.

• You’re missing the Payments Admin role, which is sometimes required in addition to Billing Admin and Billing Viewer.

try:
-Checking with the reseller admin account
-Confirming you have the Payments Admin role
-Contacting Google Cloud Support if the issue persists