Hello Google Community,
I’m reaching out after encountering an unexpected challenge with Google support. My request was simple: enabling port 25 for my project, a necessary step for its functionality. Despite following the official channels and even having a support contract, my submission through the recommended form has been met with silence.
This situation has left me questioning the efficiency of the support process for straightforward tasks. My attempts have resulted in a loop of non-responsiveness, without any direct communication or guidance on how to proceed.
Has anyone else experienced similar difficulties with seemingly simple support requests? I’m looking for advice on alternative paths to resolution or any insight into navigating Google’s support system more effectively.
Thank you for your time and help.
here no one answering: https://cloud.google.com/contact?hl=de
and my case at google (PII Removed by Staff) the supporter forwards me always to this link :=)
Best regards,
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