Hello all!
We have found an anomalous service on our billing overview page that is simply called "storage image":
We don't recall ever creating an image through Google Cloud, but we investigated anyway. When we went to the images page for Compute Engine, we saw many images listed there, none of which were our own.
How can we filter or find the "storage images" that we have created so we can remove them?
Cheers
Hi thedevbird,
As you've mentioned, you wanted to filter out the anomalous service on your billing overview page that is called "storage image". I suggest you could try first to filter it by upload date. As stated you don't recall uploading these images and on this method you can focus on the entries that are recently uploaded within a time frame that you're positive that you didn't use the service.
Also you can try to list objects in a bucket using a prefix filter.
Lastly you can also try to utilize the gsutil command for it, reference here
You can try performing this command that was mentioned by Juliusz Abramczyk here below:
gsutil ls gs://[BUCKET_NAME]/** | grep {string or regexp}
Hey Alfred!
Thank you for providing some insight into our issue. We have tried filtering the images by upload date, but there are so many (shown in the second screenshot of the original post) that it would take us forever to identify any that we might have created.
We did find a storage bucket that was created along with an image in the Artifact Registry. However, that did not seem to stop charge as of yesterday, but we will wait a bit longer to see if it goes away.
As stated in our original post, we do not remember creating a "storage image" and have no context as to what it would be named, when it was created, or where it is.
Cheers
Hello, all!
Further update: The artifact we deleted along with the extra bucket did not remove the daily recurring charge for a "storage image". We have no way of filtering the Compute Engine Images by the ones we created, which is ridiculous if that's where the charge is coming from.
What are the next steps for us to resolve this? Is there no way for us to link the charge in the billing overview page to see exactly what is charging us (so we can remove the unused SKU)? Lastly, once we have resolved this, we would like to have all charges since March up until this issue is resolved to be refunded. We have been stuck with this issue for a while now, and the "storage image" SKU is still costing us money. We still have no idea where it is, why it came up in the first place, or how to turn it off.
Thanks
We had a similar issue and was able to resolve by using the filter option "show deprecated images" to find our old custom upload image in Compute Engine > Image