No traffic from Syria Country reaching on GCP ALB.

[SatishSreeni]

Hi,

Having a peculiar issue with one of the customer from Syria. The users outside Syria are able to open one of our domain url which is hosted in GCP Belgium region. However users in Syria are getting a Forbidden error. Logs does not show those requests landing on our ALB.

[Marvin_Lucero]

Hi @SatishSreeni ,

Your question lacks a lot of information. You may want to edit it and add the details of the load balancer, documentations that you have used prior to the setup, as well as the exact error when users from Syria access the domain. 

This documentation about '403 Forbidden' might help you troubleshoot the issue accessing your URL domain. 

Also, this community discussion might be related to your concern as it discusses the same error message that you're encountering regarding "Forbidden Error".