Can't access Google Cloud Skills Boost.

[MFASILK]

warning !!! You are not eligible to use Google Cloud Skills Boost.We appreciate your interest in Google Cloud Skills Boost!. Based on your response, you are not eligible to use Google Cloud Skills Boost. We’ll disable your account within 14 days. After this period, your account with Google Cloud Skills Boost will not be recover able already have 89 point in this account. i don't want to loose those points, what to do.
@Yugali 

[MFASILK]

• kp[p

[chrischops83]

Got the same message when I contacted support the guy came back and had the response that I didn't meet the criteria. What criteria do you have to meet to learn? 

[Prakashpk001]

Can't open to googlecloud 

[Prakashpk001]

Can't open by skillboost what solution 

[shreyasrepale]

Hello @MFASILK, can you please guide me how you resolved this issue, i am also getting the same issue since month. Your help will be precious to me and will be appreciated.

[yashgoyal365]

Write a mail to support@qwiklabs.com
Attach the error screenshot and ask them to correct this error so that you can do more skill badges and game badges.

[deepanshu001]

Acutally this thing came to you when you enter your DOB. According to that DOB, if your age is less than 18, you are not eligible for the program. 

If you are older than 18, try finding some way to change that DOB, or just mail the support team about this issue. 

[MichałB]

Got the same issue. Was also looking for temporary solutions, but to no avail.

[Sandeep_Ojha]

Hello @yashgoyal365  @MFASILK  @MichałB  @shreyasrepale ,
Does this issue still exist with you? or is the issue resolved? If yes, how it got fixed.

[MFASILK]

still exist

[yashgoyal365]

No issue for me because I'm not minor 😃

[Sandeep_Ojha]

I thought, you had this issue earlier so just wanted to know how it got fixed. I mean, how we can change the wrong DOB?

[yashgoyal365]

Contact qwiklabs support on mail. They might help you in this matter.

[chrischops83]

Just had the same problem they wouldn't explain what was the reason why I didn't meet the criteria just blocked me from the course. I'm 41 not 12 it makes no sense. told me there going to block my account. what criteria do you have to meet to learn 

[JoshNewHigh]

I am having the same issue, I tried to fix it, but the reply wasn't very helpful:

Thank you for reaching out regarding the access issues you’re experiencing with your Google Cloud Skill Boost account.
 
It appears that the issue may be related to the date of birth associated with your account. We request your date of birth to determine your eligibility to use the service, and this information is used solely for that purpose.
 
Please note that the process is automated. This means that if you have entered your birth date correctly but still do not have access, it indicates that you are not eligible to access the services.
 
As a support team, we do not have the ability to make changes to specific accounts, so we are unable to unlock your account.
 
Thank you for choosing Qwiklabs!
 
Best regards,
Shravani from Qwiklabs

It appears our situation is hopeless, folks

[Shreya_G]

guys ,did you get your account back ? it says the account is gone forever and this was my college account and i have courses to complete . if anyone knows solution please help .

[Dtechie]

Check the dob on your google account if you are using it to sign up.

this should match what you enter like January in the month dropdown

month in the second textbox

year in the third textbox

initially I entered my details in error but later entered this correctly and got through