Dear Google cloud arcade team, @Yugali @carrie
The Arcade program started on July 22, and I registered on that day. Two days later, I received an email from Google Cloud Arcade confirming that I had successfully enrolled. At that time, I subscribed to the Arcade site. I have since completed 42 points with significant effort and time invested.
This is my profile: https://www.cloudskillsboost.google/public_profiles/550a2ff8-7135-45f9-9f2b-4c1881ae1839
When I contacted the Quicklabs team to inquire about receiving the prize counter email, they informed me that I am not eligible for the prize counter because I did not subscribe to the Arcade program before July 17. However, the Arcade program itself started on July 22. Given this, I was unaware that I needed to subscribe before the program began.
I kindly request the Google Arcade team to review this matter. If I am indeed not eligible for the prize counter, please let me know. Otherwise, I will not continue to complete labs as I have invested time and energy into this. I would appreciate understanding whether my efforts have been in vain or if there is a resolution possible.
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