Gmail Access Issue - Google Arcade Facilitator 2025

I am unable to access the Gmail service using the account provided for Google Arcade Facilitator 2025. I’m receiving an error that states Gmail is turned off or the account may be disabled.

Kindly assist in resolving this issue or re-enabling the Gmail service. Please let me know if any action is required from my side.

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4 REPLIES 4

Make a appeal if your Gmail is disabled.

I'm sorry to reply here, I think this problem may be similar to the problem I encountered. It's not that my Google account encountered an error when logging into skills boost, but there was a verification error in the process of logging in with the temporary account provided by the experiment. I have sent two emails to Cloud Learning Support for help, but I didn't even receive an automatic reply. I also asked a question in the community, but no one responded. I can't run any experiments now. Where else can I ask for help? Thanks for any help and reply.

Are you using any SDK kit .if so please check login id.

When you are doing labs always ensure you login with student login provided in particular which are planning to do.

Please always login to student id of by right clicking on "Open Google cloud console" and select "open in Incognito" . Please do labs in Incognito , so you do not face unnecessary errors.

If still not solved your problem, please share screen shots and error messages, so some one in community will help you.

@KuwarGaurav , Just try to remember did you get any warning when you were completing labs such as "you are using resources more than google recommended" . if you ignore these errors , sometimes account is disabled.

This happening to people, who blindly following scripts kept in youtube and without checking latest lab requirements. ex: if lab recommends to select e-medium and if you use youtube  script which uses N1 , then you face problem.

Always read lab information first and understand what you suppose do and if you planning to execute some script, go through script also, then only execute.

All the best

@RAOKS Thank you for your reply. My situation is as follows: I updated Windows 11 on April 1 this year, from 23H to 24H, which caused some applications to need to be reinstalled, including Chrome. I think this changed some environments. There is no problem with my own Google account login because there is two-factor verification. So I can log in to skills boost smoothly to continue the course. But when I started the experiment, there was a problem. I opened a private browser to log in to the console. In the past, I just entered my password, or even did not need to enter the password, and automatically entered the laboratory. But now there will be a page for entering a phone number for verification, and there is no other verification method. I entered my phone number, and then entered the verification code received to log in and continue the experiment. The experiment went as smoothly as before. But the real difficulty is behind. When I started the next experiment, I was still prompted to enter my phone number. I entered my phone number as before, but I could not successfully verify it again, even if I got and entered the verification code. It would not work. It would prompt that this number had been verified too many times. But in fact, this is my own phone number and it is bound to my Google account. For the experiment, I entered another phone number of mine, and this time it was successful again. I can continue the experiment. But things are not over here. The next experiment still prompted me to enter a phone number, and it couldn't be any phone number I had used before. I entered my mother's phone number and it worked again. The problem now is that every time I enter the experiment, I have to enter a new phone number for verification, which is too strange. After I encountered this situation at the beginning of this month, I sent an email to the support team of Cloud Learning, but received no response. I think the origin of this problem is that my browser environment has changed, but the temporary account issued by the laboratory should not require phone number verification, right? I have a screenshot, but it just prompts me to enter a phone number, and it is not in English. Thank you again.

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