I hope this email finds you well. I am writing to follow up regarding an issue I reported during my recent live chat with your support team. Unfortunately, my problem remains unresolved.
I have earned 45 points in this season by putting significant effort and time into participating in your activities. However, I have not yet received the Arcade Prize Counter Insider Mail, which I was eagerly anticipating.
Here are my details for your reference:
I kindly request you to look into this matter at your earliest convenience and resolve it. Please let me know if you need any additional information from my end.
Thank you for your support and assistance.
Did you subscribe the arcade and have you got previous insider mails?
You need to contact chat support without they no-one can help you.
yes i suscribed
I didn't get the prize counter email
Have you subscribed to Arcade and received any Insider mail in last months? If yes, then reach out to Chat support/support@qwiklabs.com.
Is prize counter opened or he is talking about the arcade insider mail in which our total points are mentioned?
Prize counter mail is not out yet. I said this because he mentioned Prize counter Insider mail so basically he was asking about Final Insider mail.
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