Not Recieving Swags

[Mushraffrehz]

I haven't recieved my swags of Jan-July(2024) Arcade Season  premium milestone swags. It is almost 8-9 weeks and i haven;t recieved it.When i mail to the printose they said that they are ensuring my order processed and delivered in a timely manner. But still I haven't recieved it.

[Presi2024]

hi ,

i'm having the same problem .i placed my premium milestone on August 1st  2024.on the 26 of september 2024 ,i received a mail from whtiesquare that my order has been shipped. when i tried to track the order, through the delivery agency Aramex international , i found these message on the website "

18 sep: important updates: The shippment contains prohibited items and will unfortuanate be returned to the sender.

 i don't understand what's going on let Whitequare look into the issues.thanks.

[Abhishek213]

Hey
don't worry they will re-ship to your location with different courier
partner.

[Mushraffrehz]

Thanks,But when they sent me mail to view the ticket.When i open to view the ticket it is asking email and password but when i type my mail it is saying username doesn't exist.I don't know what to do in this situation.

[Presi2024]

ok.

thanks, hope they ship it soon.

[Mushraffrehz]

i guess your order will be shipped due to any fault  i think it went back i don't know it's true or not. But mail them again and wait. However, ur order will be placed.I hope so

[amarabuco]

At least you received some answer.

I sent one email in 10th of setember, and until now I didnt receive response, neither delivery status update in tracking page.

[Mushraffrehz]

Is it printose or whitesquare. Mail them again. I mailed 3 to 4 times then i got it.

[amarabuco]

printose! I am going to try again. Glad to know you received yours.

[amarabuco]

Received my swags today. So happy.  😁👏👏👏
It's real!!!

[Mushraffrehz · Accepted solution]

Finally I have recieved my swags today 😊.

[GIRIRAJAN]

my shirt size is wrong how to get replaced

[amarabuco]

Received mine! So happy 😁

[medjdene22]

where are you from?

[Mushraffrehz]

I'm from India

[chuywakit]

I'm still waiting for an update ...