Prize Counter Link Issue

[sourav_21__]

I got an a mail to claim Prize, but mail does not have any link to claim the prize, All though it has Unique code, I still tried to replace the code at the end in printo https://se.printo.in/g/____________

but Still its not Working.

Also I'm have 30 points and checked too,, but in mail its showing only 29 points..