change/update Legal First&Last name in Webassessor/Kryterion profile

[ahsanyawar]

How to change/update Legal First&Last name in Webassessor profile

I have logged a case with: 
https://support.google.com/a/contact/certification

Webassessor/ Kryterion support is unable to change it and asked testing sponsor (google) to change it

But no response from google support.

any once with similar experience or resolution?

Regards,
Ahsan

[mahesh2247]

Stuck with a similar issue. Did you get any kind of response from Google Cloud until now ?

[manmathan1]

I also have the same issue.

How did you resolve it?

Did google support respond?

[HimagnyaP]

I have submitted my request in the morning and got a reply by evening on the same day. Use the same link and under Registration and Scheduling, file a complaint mentioning "Request to change legal name" in the subject. That should work.

[snigdhapatnaik0]

I am facing same issue. I had registered using a voucher. Will the voucher still be applicable? No response from Google Cloud yet

[yadavprem]

no team will provide you new code with 70% of certification cost, or check with your employer to provide your new voucher with 100% amount, 

[snigdhapatnaik0]

I have faced same issue, no response from Google yet. I had also registered using a voucher. Would you know if voucher will still be applicable?

[yadavprem]

yes i am facing same issue, i was able to give ACE exam but now unable to give security & devops exam