Data selector for Google Ads does not work

[makato]

Hi,

since yesterday (well yesterday I noticed) the data selector for Google Ads is not working anymore in some of my Looker Studio Report. In others and the same user it's working.

I noticed this not only with one user but as well with another. 

Any idea what's the issue and how to fix it?

Best, Maren

[TheViola]

I am experiencing exactly the same issue since Tuesday, Jan 8th.
None of my Google Ads accounts are visible in the drop-down of the selector anymore.

[Triplelootz]

Hello, same problem here.

[Szarypin]

I have the same problem. What happened? Why doesn't it work? 

[MarcoL]

I have the same problem and can't find the solution....

[Jhana47]

Definitely a new bug, introduced week of Jan 9. I'm seeing multiple questions we all have the same issue. I think the 1st link has the most comments and upvotes so please reply and comment there (and everywhere to try to get the attn of the developers.

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-Control-Google-Ads-accounts-hidden/m-p/85...

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-Control-Google-Ads-accounts-hidden/m-p/86...

https://www.googlecloudcommunity.com/gc/Looker-Studio/The-data-control-Properties-can-t-be-used-any-...

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-selector-for-Google-Ads-does-not-work-any...

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-selector-for-Google-Ads-does-not-work/m-p...

[makato]

Hi @Jhana47 

before I posted I searched but couldnt find anything.  your link is not working for me 😞

best.

[Szarypin]

Can we report this problem to Google? Do they have Support? I cannot find support for Looker Studio.

[Jhana47]

You and I were the 1st posts I saw on this issue. I corrected my link, but I think this post has the most comments and upvotes so we should all reply there to try to get the attn of the developers.

Definitely a new bug, introduced week of Jan 9. I'm seeing multiple questions we all have the same issue. I think the 1st link has the most comments and upvotes so please reply and comment there (and everywhere to try to get the attn of the developers.

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-Control-Google-Ads-accounts-hidden/m-p/85...

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-Control-Google-Ads-accounts-hidden/m-p/86...

https://www.googlecloudcommunity.com/gc/Looker-Studio/The-data-control-Properties-can-t-be-used-any-...

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-selector-for-Google-Ads-does-not-work-any...

https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-selector-for-Google-Ads-does-not-work/m-p...

[GoranGiertz]

This link is not working for me. It would be great to find a post with the most number of likes so that we  can get the attention of the developers 🙂

[CataC]

Same issue here. The data selector for Google Ads is not working. I'm unable to select any accounts to get the data. Hope this gets resolved soon.

[Rick_E]

Hi folks, apologies for the trouble! We are investigating.

[Jhana47]

In case it helps, see my last comment on this other thread, we all pointed others to this thread: https://www.googlecloudcommunity.com/gc/Looker-Studio/Data-Control-Google-Ads-accounts-hidden/m-p/86...

[GoranGiertz]

This is amazing news @Rick_E wooohooooo 🙏🏼

[Rick_E · Accepted solution]

Hi folks, 

This should be fixed now. Please check again and let us know if you see any problems. (I suggest you do a hard refresh of your browser before checking to be sure you get the latest code).

Sorry again for any inconvenience and thanks for using Looker Studio!

[Szarypin]

Yeah, it's working!

[StevenMariani]

Thank you Rick_E.

It's everything ok.

[MarcoL]

Works again. Tnx

[TheViola]

Many thanks @Rick_E , the selector is working again.

Much appreciated!

Best regards from Berlin