Looker Studio trouble loading data

[MadScientistDig]

Hi Community, 

I have been using Looker for over two years and have never seen this issue. Unexpectedly, the charts are having trouble loading the data. It just started today around 2 PM AEST. The data sources are GSC and GA4. Is anyone facing this right now? Any help would be much appreciated.

[vaishali_030510]

@Roderick Kindly look into this asap. this issue is hampering a lot of work.

[csgoh]

Please assist. All reports not loading since Friday. 

[DataBloo]

Experiencing long data rendering times and frequent configuration errors across native connectors like GA4, GSC, and others. Hoping the Looker Studio team addresses this soon!

[robinagnc]

Same Problem : I have 460 reports sent to my clients and they don't have any access to their data's 

[spindogs]

Same issue as of today.

Fine yesterday (well, relatively speaking - as fast as usual), but today GA4, Google Ads and even the GSC connectors are either very slow, or are timing out and returning a system error.

Very annoying.

Have tried to refresh the connector, but with no luck.

No idea if Looker Studio Team actually monitor this channel - but pinging here, just in case.

[valantica]

same  proplem 

[muriloagu]

Hi fella!

Same here, usually in the same hour, here almost 12 p.m.

[redgreen1889]

Same thing.  Reports are loading slowly, some chart objects don't load.  Started this weekend for me.

[lumahali]

I wonder when they're going to fix it. It should really be up on their System Health Board... 

[Antônio]

I am facing the same issue today.

[NPFAFF]

I am having the same issue.  One dashboard that links to about 5 different data sources that are mostly google sheets.  Every time I refresh the dashboard - different data loads, and different data throws an error, but everything will not load successfully all at the same time.  It gets close and one chart will load and then another one from the same exact data source will not load and eventually throw the error.  I refresh, wait 5 minutes to find that everything loaded except the one chart.  Refresh and the same thing happens, but this time with a different chart.  Very frustrating and doesn't seem to make logical sense what is going on.  

[csgoh]

To add what im seeing at the data sources side. All my data source showing this alert icon next to the data source dropdown box. This only appears when i go into the Explore screen.

Hovering over the alert icon shows "Fix Data Source" but clicking on it doesnt do anything except changing the cursor to a No Entry icon.

[caronbeyer]

Same

[roland_bc]

I am facing the same issue. My data source comes from Postgres

[sn215]

Also seeing the same issue with datasources coming from BigQuery. 

[suphidros]

Same problem here!

[Deto]

@Emma_Docs 

[kelvyn20barreto]

Estou com o mesmo problema , começou as 14 Hrs

[SabrinaB]

Has anyone heard anything from the Looker team on when this may be fixed? We're having this issue across all reports, as well. 

[SJT1212]

Yes.  Exact same issue.  NONE of my data sources will load complete data.  Keep getting "system error" error.

[Rick_E]

Hi everyone!

Apologies for the trouble. We are working to resolve the issue and greatly appreciate your patience.

[SabrinaB]

@Rick_E Any idea of when the issues will be fixed?

[redgreen1889]

Excellent.  Thanks Rick et al!

[erinjoe]

Same problem. Lost a day of productivity. When might this be resolved? 

[Ana_Bornhofen]

I'm also facing these problems here in Brazil. We need your help.

[andres-medina]

Issue is the same using PostgreSQL connector: "Looker Studio has encountered a system error. Sorry, we encountered an error and were unable to complete your request."

[Data_es]

Same issue, when you drill down data, it just doesnt load.   what a joke looker studio has become!

[Hygge]

I am facing the same issue . The simple charts with low data is not loading

[Sang_Nguyen_GLS]

Same issue !!! can't complete my monthly report

[mars124]

@marout@Emma_Docs Not sure if you can help us here; but can someone from Google acknowledge the issue so at least we know something will be or is currently being done. An expected fix date would be nice as our users need proper advice when they can use Looker Studio again.

[redgreen1889]

Same thing here.  Google Looker as of tonight (since this weekend) spins and does not load chart objects.  It did briefly work normally this afternoon for several hours, but it's back to rendering issues again.

[csgoh]

can someone from Looker give us an idea when this can be resolved so we can at least plan to work around it.

[Naiwen]

Same here, can't load data properly, and all dashboards are very slow...

Especially from GA4 data source.
Really needs bug fixed soon ....

[rale]

One of our clients has been facing a similar issue since Friday. They cannot connect Looker Studio to their MySQL database and existing dashboards aren't loading data and giving errors.

[wtkim]

better than yesterday 😅 but it's unstable.

[csgoh]

Much better but still need to refresh to get data at times. 

[marout]

Just wanted to follow up on this that I heard the bug has been fixed and things should be working correctly. 

[Ana_Bornhofen]

Thank you for your help @marout 

[vaishali_030510]

Hi @marout Some pages are still working slowly. Could you please help out..

[jatin_cinch]

Thanks for the help . For me atleast , now charts are loading fast and  normally