Looker seems to be down

[GabrielZucchi]

Good morning!

Is the platform going any mantinance process?

When opening a dashboard, looker takes a lot of time thinking and then opens with everything broken.

[lauratilton]

Assuming you're talking about Looker Studio (not Looker?)

I am seeing the same issue but don't see any announcements on the Service Health page.

[CaioVSMoreno]

We are experiencing instability in Looker Studio. Reports are not loading correctly, showing excessive slowness, issues with chart rendering, and, in some cases, failing to open entirely.

The issue affects multiple users and occurs consistently, impacting data analysis and tool usability. We have tested different networks and browsers, but the problem persists.

We would like to know if there is any known instability in the platform or an estimated resolution time.

We appreciate any updates on this matter.

[muriloagu]

G Morning! Same problem here, in Looker Studio, anda datasources.

[AuroSantos]

Having the same issues with Looker Studio. Long load times, even failing to load some graphs. Reporting from Brazil

[tmarinaro]

Hello!

Same problem for me! I am unable to access any dashboards, as the loading screen is displayed indefinitely.

Please investigate this issue as soon as possible. Our team relies on Looker Studio for critical business insights, and this outage is impacting our ability to make data-driven decisions.

Thanks!

[SrCarmo]

I'm also experiencing slowdowns in Looker Studio. So far no incidents on the "Google Cloud Service Health" page, if anyone can continue updating, we would be grateful (Brazil)

[ViniciusRUffo]

Same problem, more than an hour.
The official status shows that it is operating normally, but there are several reports that it is not, support asks redundant questions as always, avoiding solving the problem as much as possible.

[Andergentil]

Hello everyone, I'm experiencing the same issue here. Not only are my own dashboards affected, but even the example dashboards won't load. The official Looker Studio page is very slow for me, and this severely disrupts our ability to share information.

[bepanzetti]

G Morning!

I'm also having the same problem with my Looker Studio reports.
Is this already being checked?

[ft-gurus]

Same here! The pages dont even load.

[GabrielZucchi]

Still same problem

[CLPS]

Buenos días. Tengo el mismo problema

[GavinW]

Studio is indeed down for some customers - the support team are working on it as we speak.

[hernanlange]

Hello, same problem here. 

Any update?

[danielrochazz]

Mesmo problema aqui.

[juan_ortizo]

Hello,

I have the same issue and thought it was related to my database connections. But I can see that it is indeed a bigger problem.

Any update by here?

[IGSSRRHH]

Tengo el mismo inconveniente, Looker Studio, no responde y está tardo demasiado tiempo en mostrar datos del Dashbord

[JoaoPerin]

The same here. Some changes I've made in my reports are not being saved correctly as well. 

Is there any update about this issue?

[Erico]

J'ai le même problème avec n'importe quel rapports.

[KChampagne]

Same issue here. Our reports are using GA4 connectors and is VERY VERY slow for my whole company (I have at least 30-40 users who needs to pull out their weekly reports. 

[Jeico_Suarez]

i have a same problem, times of the solutión ?

do i have to worry?
do i have search other alternatives the looker studio?

[lorenacuadros_]

Same issue here, I hope that resolve it soon, thanks.

[powireng]

Any updates? This is a long time for this disruption. What is the extent of the issue? How wide spread is it? Is there an expected time for a fix?

[Brent5469]

Does appear to back up now for me here....(although still a bit slow)

[thiago_lopez]

Good afternoon!

We are having the same problem. More than 50 offline dashboards. Do we have any predictions?

Thanks!

[tag-jvasallo]

Is there a status page or way to monitor recovery? Could we get an update once it is back @GavinW?

Thank you for the support and update. Appreciate the work in recovery efforts. 

[GavinW]

In theory you can monitor the status of all the GCP services here, but for some reason it is not reflecting the current issue with Studio. It should be working for most people now but I believe there is some background work continuing.

[GavinW]

Just to update - this issue seems to be affecting primarily users in South America. There has been some work to mitigate the issue, and there is further planned work which will hopefully fix it - this should be done over the course of the next few hours.

[KChampagne]

We are located in Canada and we had the issue. Looker Studio is still slow but my users are reporting me that they saw an improvement.

[lorenacuadros_]

It's working in my dashboards now. Check your reports. Thanks

[debora_winter]

Hello @GavinW ,
Please, Is there a status page or monitor that shows the service status for Looker Studio ? 
Thank you in advanced.

[GavinW · Accepted solution]

This is the best resource available I think from Google, but because Studio has such a broad public userbase, this website is also a good place to check if the problem is local to you, or if there is a broader issue with the product itself.