This week, my GA4-based dashboard is throwing "system errors" for me. For context, this dashboard reports on basic website performance, including scorecards for number of users/sessions/views, tables for visitor countries or origin, and line charts for visitor traffic over time vs. previous year.
The dash includes a date control so the data can be filtered by different time frames, as well as an input box allowing data to be filtered by "page path."
The way the issue manifests is as follows:
- All dashboard charts/tables/scorecards are working fine
- User makes a change to the date control OR page path input box control.
- Several charts throw a "system error," with a variety of error codes, including: 6984ba60, e0454096, e3d8ea43, 85aac208... The error codes appear to change each time, and I can't glean much from them.
- Only way to resolve is to refresh the actual browser, which resets to the default date range. Issue repeats once user touches the date control again.
- Note that the charts that throw the error change each time — it's not all charts, nor is it the same few charts.
So far I've tried the following to resolve. None fix the issue.
- Removing and re-adding the controls
- "Refresh fields" in the data source view for GA4
- "Refresh data" under the "View" dropdown
- Making a copy of the dashboard
- Making a copy and splitting the charts into separate pages
- Clearing my browser cache
Does anyone have any idea how to fix this?