Screen blocked on mobile devices

[Swoopy]

Never happended before, there was no changes in the project but today the top part of screen is blocked.

It disappears if the (mobile) browser changes to 'Desktop view'.

[Carlos_Leon]

Hello, 

Could you have the opportunity to check in different browsers and on different mobile devices? It could be a browser or operating system update. Additionally, it might be due to a Looker Studio update. I advise trying to recreate the table from scratch, as sometimes updates can cause misconfigurations.

[Swoopy]

I did test them on different devices. They are giving the same problem.

It's for sure very hard to redo all the works again. They are many and complicated.

Google please look at this issue, I think it's happening worldwide.

[blujames]

me too... It seems is a problem responsive or mobile view only, infact if you set on chrome browser the view as desktop the problem is solved.... you can do this while they solve the real problem...

[Swoopy]

Thanks for comming by, I already mentioned about 'desktop view'.

It seems no Google's staffs acknowledged yet since it took too many days.

[ryusei]

Me too.

I would like you to do something about it.

[muriloagu]

i'm here with the same error, starts yesterday night. Could you show us how do you fix this?

[Swoopy]

Nothing we can do, just wait.

[Renier]

Hello, me too! How can we solve this ?

[Swoopy]

Just wait or you guys also send report tickets to Google (via "?" icon shown on the editor).

[juanmantelli1]

Same here. Any idea how to fix it?

[Swoopy]

We can only wait & hope for Google to fix it. Nothing we could do.

[Lukas70]

Same problem here. 

[Kevin3]

I have the same problem😔😢

[muriloagu]

Guys 'Desktop view' dont fix the issue, but put in presentation mode, is the way, only way

[pinkygirlz]

I have the same problem. I have already tested with other browsers such as Safari, Chrome, Firefox, and Edge, but they all have the same issue. If you have any suggestions, please let me know.

[Carlos_Leon]

Here some already reported the issue, I just added a link to this post https://issuetracker.google.com/issues/346350851

[mvincic]

I'm facing the same issue, seems like it's a screen resolution issue as pro Max phone doesn't have that problem, while other versions of iPhones are having it.

[alwinsanjaya]

same here, it's worked when we setting the phone screen into landscape

[Swoopy]

I need to directly report this issue to Looker staffs but don't know how.

Anyone please let them know. This issue would be happening worldwide.

[juanmantelli1]

Please, enter here: https://issuetracker.google.com/issues/346350851
You will see a button on the right top to add +1 !! 

[mvincic]

Could someone please check and confirm if the issue has been resolved? Thanks

[Swoopy · Accepted solution]

YEAH !!! It seems fixed on my stuffs. But they are open without auto-fit to screen's width like the before, although the top bar is hidden nicely.

[Renier]

Top bar fixed! Now the problem is with the fit to width 😅