The heatmap display that was visible until now has stopped showing anything.

I am having problems with the heatmap display in LookerStudio because it is suddenly no longer possible to display heatmaps. I would like to know if something has changed in the way it is used.

after 2024/08/23

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25 REPLIES 25

Same here. I thought there was something wrong with my dashboard or data, so I've created a new one to test and it doesn't work either.
Other types of maps still working though.

Same here, there's definitely something broken. My heatmap was working the last I checked a few days ago. It's disappeared today, even though nothing has been changed.

Same here. Nothing changed but data driving it. I can see the legend for the heat map change when I change datasets, but the map does not populate. Other maps work as normal. Tried other data, still doesn't work.

Broken update?

Same here, did you get official response from Google team ?

Same here. I have two different boards that didn't show their heatmaps, with the same error with different databases. If I change the map type, the map works.

Still broken.

Same Here.

Same here, I have previous reports that work perfectly fine and suddenly they don't work anymore.

Does anyone know what's going on?

I am querying the coordinate data through a connection to Google Sheets.

Are you doing this too?

No, I'm connecting with GA4 data and it stopped rendering the hot spots map last week.

I'm having the same issue as of 8/23/2024. Any word from Looker as to the fix?

I'm having the same issues.

Same Here. 

I'm not aware when did that happened, but today the heatmap still not displayed. 

Hopefuly Looker Studio have the solution very soon.

It is still down. Has any Google Staff taken a look at this topic yet?

I didn't get response from Google Staff

Still not working.

Did you get some solution?

Yes, it's been about 6 days and I have a client waiting. Do Google staff check these threads? Anyone have any ideas whom we could contact?

Same here. If there are many of us, maybe someone from Google will finally see it.

Same here. I made heatmap and bubblemap.

I checked only bubblemap working.

Google staff, please fix this bug...

Looks like its been repaired. Just came on line when I checked tonight. Map is populating as normal.

Hope its a stable fix.

Just in case for next time if you didn't know where to post:

https://issuetracker.google.com/issues?q=looker%20studio

Bug Tracker. Didn't have a chance to post it, but I would imagine there would be a better response there than anywhere else.

Heatmap has started working me now. Didn't check yesterday so no idea when it got remedied.

Yes, it finally works now.

Heatmaps are working again. I have no idea what happened, but they fixed it.