When I click to insert a image file, there is no response

When I click to insert a image file, there is no response, but it worked before. I tried different browsers and private browsing, to no avail, but my overseas colleagues worked.
PLZ HELP ME !

AD_AD_0-1734331577034.png

 

3 9 480
9 REPLIES 9

Hi @AD_AD, thanks for your post!

I'm having some difficulty reproducing the behavior that you describe - can you try dragging and dropping an image from your browser or hard drive onto the report to see if that method works? 

If that does not work, you can file a bug with our team with the details to help us understand and find out what might be going on. The instructions for filing a bug report are here: https://support.google.com/looker-studio/answer/13606940

I am actually experiencing the same issue, this is quite strange but dragging and dropping worked, @Lobo-Google  Thank you

Can you tell me how you dragged and dropped? I am having the same issue with inserting an image as everyone else. I tried dragging and dropping as well and the image just pops up in another tab and doesn't actually go in my report. What are the steps for drag and drop?

I have exactly the same problem, impossible to drag and drop in the report and the image insertion button is unusuable despite changing browser, to private browsing or chrome updating. Can you explain please ?

Yeah, Im facing this issue as well, the "select a file" button doesn't work

Also facing this issue. Is a javascript issue as can be seen in console when clicking to upload an image

juliogold26_0-1737485486378.png

 

Yes, The Insert Image function No Longer works for Me

Having the same problem also. The button is non-responsive. Copy & pasting doesn't work and dropping and dragging doesn't work. Congrats to the Looker Team for making the most simple task impossible. 

One work around remedy is to duplicate an existing image and then replace it.