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Can anyone share more about the Chronicle incident going on at the moment?

Posted on 07-31-2023 07:45 AM
Steve_Smith
New Member
Reply posted on --/--/---- --:-- AM

Can anyone share more about the Chronicle incident going on at the moment? Does anyone have an inside track or gotten information from their account manager? https://status.cloud.google.com/incidents/kVn7cDezHPmNh3AubTGH#wxmQ3AVRVeDkB8NvdVAX

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Posted on --/--/---- --:-- AM
shakedtal
Staff
Reply posted on --/--/---- --:-- AM

Hi Steve, the link you shared should include the latest updates regarding the incident. Please let me know if you have any further questions

Posted on --/--/---- --:-- AM
Steve_Smith
New Member
Reply posted on --/--/---- --:-- AM

The incident has been going on since 25th July, is there any further update? A status on a page updated two days ago is not an enterprise experience, even if it says there'll be an update 48 hours later, it's a terrible experience

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Posted on --/--/---- --:-- AM
shakedtal
Staff
Reply posted on --/--/---- --:-- AM

Hi @Steve_Smith as mentioned in the page, the issue with Chronicle Security has been resolved for all affected users as of Saturday, 2023-07-29 08:10 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

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