Facing 500 status code error when using API to fetch Logs

Hey folks,

I am trying to access logs using the /api/external/v1/logging/python endpoint from my Chronicle SOAR instance swagger.

preet_mehta_0-1724223618907.png

However, I receive a response of 500 status code, no matter what data I send in the response body.

preet_mehta_1-1724224333326.png

Do I have to tweak some settings for this to work, or am I passing some incorrect data in the request body ?

NOTE: Currently, I am using a trial instance of Chronicle SOAR, and not the commercial one. I am not sure if this is causing this issue.

Thanks.

Solved Solved
0 2 655
1 ACCEPTED SOLUTION

@preet_mehta request body is 100% correct and working on other instances. Most likely this is a limitation of trial instance. 

View solution in original post

2 REPLIES 2

@preet_mehta request body is 100% correct and working on other instances. Most likely this is a limitation of trial instance. 

Oh, alright. Thanks for validating the request body. It looks like a limitation of trial instance to me as well.