Is there a way to fully delete cases from a specific environment?

[ORBR]

Hey

I have a request to fully delete a bulk of cases from a specific environment.

Is there a way to perform this action? API? Retention? anything?

[dnehoda]

I think you have two options here.  Use the API. 

/api/external/v1/cases-queue/bulk-operations/ExecuteBulkCloseCase 

Or download the Tools Power up and use the close cases based on search 

[ORBR]

Hey @dnehoda 

Thank you for the fast response, but I need to delete the cases, not just close them.

[SoarAndy · Accepted solution]

Deleting can be done with a request through Support, it can't be done through the UI today.