Billing Problem

[EgemenKEYDAL]

Hello,
"Google Cloud 014FEE-8E2894-9DA235" I was billed 3,400 TL from this payment method that does not belong to me. I don't have such billing. I can't write to billing support because I don't have any billing profiles on me. Please help.

I cannot create any support requests, I cannot open a request to the billing profile because there is no billing profile. It does not allow other categories to be opened for the following reason: https://cloud.google.com/support/docs/access-control

@DamianS @mokit @MarciSoos 

[MarciSoos · Accepted solution]

Hi @EgemenKEYDAL !

If you were charged by Google Cloud for Google services that you don't recognize, or you received an unexpected invoice for Google Cloud or Google Maps Platform services that you don't recognize, and you don't own a Google Cloud or Cloud Billing account, submit a Cloud Billing Support ticket through the Unknown Google Cloud Charge Inquiry form.

For more information please visit the following links

Get Cloud Billing support
Resolve Cloud Billing issues

Best regards,
Marcello