Hello,
I am trying to access our reseller account but am constantly hitting road blocks.
When I log in, I receive the error:
Your sign-in settings don’t meet your organization’s 2-Step Verification policy.
Contact your admin for more info.
The issue is that I am the admin for the account. When I was finally able to track down a support form to contact Google, they e-mailed me. I replied but then receive a response saying:
Hello there,
It looks like something went wrong with your recent email to support.
If you're writing regarding an existing support case, please reply to a previous email on the case.
If you want to open a new case with support, please submit it to the appropriate team using one of the links below:
Google Cloud Platform
Google Workspace
Google Maps Platform
Looking forward to hearing from you.
Best Regards,
Google Cloud and Workspace Support
I'm just replying directly to the e-mail so I am not removing any content, ticket IDs etc. I'm just going round in circles trying to access the account. Can anyone help me please?
Kind regards
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