Account recovery

Hi everyone 

I have a huge problem and this is what happened: Yesterday I wanted to send my admin rights to my new email address, and delete the access email address, because I had a Google Workspace administrator account, but I couldn't use the email funtion anymore, because then I wouldn't have to pay for anything. (At Ionos.de you automatically have a Workspace account with a business email address) But then when I accepted the link in the email to access my Youtube channel, the link did not and does not work. My friend, who luckily still had access, also sent me another invitation, but then it says I accepted the invitation. Now the following: Up until just now my website and Youtube channel went without a hitch, NOW, an hour later, I have seen that my channel is undetectable! I'm going through hell right now, since my channel has cost a lot of hours and money (all the paraphernalia to make videos) I'm really panicking now!
I am now wondering, have I been hacked? Have I done anything wrong other than first checking to see if the access is working as well? What else can I do? I also set in my Adsense account that the channel is mine, but since then everything is gone?!??
The Adsense account has also disappeared since today...๐Ÿ˜ณ

Attached I send you 3 more screenshots of the channel. The picture with the QR code was also a way to find my channel.

The link of my channel was:
https://youtube.com/c/LivStrubAAGH

My email address was: info@allaboutghosthunting.com
(Which, as I said, I no longer have access to)

I find it out that I need an email account recovery to get access to YouTube, cause if Iโ€™m able to get access again I would have the option to recover the deleted YouTube channel.
Thanks in advance for your reply!

 

Kind regards

Olivia Strub

Solved Solved
0 6 1,710
1 ACCEPTED SOLUTION

@Liv1979 This is a group of fellow Workspace Admins so we are very unlikely to be able to help.

It sounds like you need to recover your workspace account though because it appears everything was tied to that since that was the predicating factor.  Does anyone have access to that or did you delete the entire workspace instance do you think?  -KAM

View solution in original post

6 REPLIES 6
Top Labels in this Space