Hello everyone!
I hope there is someone among the experts on this platform who has a helpful tip or perhaps even the solution to my problem.
A few weeks ago, I became the first employee at my employer to be switched to administration via Google Cloud Identity Management or Google Workspaces and SSO by my colleagues in IT.
For exactly the same period of time, I have only been able to access certain Google applications / services and nobody really knows what needs to be done to get the rest working again. However, it would be important that I (as a backup of the Google Analytics admin, who should also have the link to all tools) have access to all tools in which I am also present as admin in the user administration.
I can call up and use the following applications / services in the browser: Google Ads, Google Analytics 360, Google Tag Manager 360, Search Ads 360, Campaign Manager 360, YouTube, Search Console, Google Alerts, Google News, Skillshop, Google Drive, Looker Studio.
I can NOT access and use the following applications / services in the browser: Display & Video 360, Google Marketing Platform, Google Company Profiles, Google Trends, Google Calendar, Cloud Skillsboost and certainly many more that I have not yet tested.
It is also strange that although I can access my data sources in Looker Studio, the dashboards do not provide any figures (only an error message)
It is also strange that although I can access my data sources in Looker Studio, the dashboards do not provide any figures (only an error message "Looker Studio cannot connect to your database"). If I use the same data source, for example a specific Google Analytics property or a Google Ads account that a colleague shares with me, I can see data in the dashboard and also work with it. Although I can also access Google Ads or Google Analytics directly myself and am of course also listed there as an admin.
I really hope that a solution can be found in this way. Neither my colleagues nor our Google support really know where the error lies at the moment.
In the admin administration of Workspaces, all Google services are enabled for all users.
Colleagues who have not yet migrated to Google Workspaces and therefore not yet migrated to SSO, but have the same admin rights in the individual tools, have no problems.
Best regards,
Phil
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