Cannot log in to Google Workspace Individual Admin Console

csshep
New Member

Hello, 

I just signed up for Google Workspace Individual, When I try to log on to the admin console the logon process gets stuck at Choose an account. I choose my account but nothing happens. https://admin.google.com/ac/accountchooser?continue=https://admin.google.com/

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I run 2 small businesses and both have Google Workplace so I'm not an absolute beginner. But I have never used Google Workspace on my individual (free Google account) before. 

I tried finding info Here: https://support.google.com/a/answer/182076?sjid=14950761364892514364-EU
Confusingly it says do NOT use gmail account. 
The reason I am here in the Google Cloud Support forum is becasue Here it says to use Google cloud support for Workspace issues: https://support.google.com/a/answer/10640050?sjid=14950761364892514364-EU

It feels like Google extended Workspace to individual accounts but didn't do a very good job of it. 
I logged out of all accounts and logged in again but that didn;t help, although I had only my Gmail personal account to choose from I was unable to log on. 

In the email that I recieved after subscribing to Google Workspace IndividualScreenshot 2024-11-17 at 11.30.09.png

There was a link https://workspace.google.com/individual/manage (Subscription Management Page in the email)  


csshep_0-1731839715523.png

This seems to be some kind of Admin Console simplified for your typical individual user. But I was expecting to be able to log in to the full console... 

I posted in Security because for me this is an authentication issue, as the authentication process failed. 

I am glad the Google has released features like enhanced Google Meet for individual accounts but this feels like it's not fully thought through or ready for prime time yet. 

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2 REPLIES 2

Google Workspace Individual does not have an admin console available at admin.google.com

I have the same problem. I also get redirected to admin.google.com. So what now? Is the individual just linked to the personal @gmail account? That's fine, but now I have 2 subscriptions active - one for Individual Workspace and one for the personal mail. I.e I am paying twice for storage (200GB & ITB) - I only wanted the 1 TB and some of the professional functionality. Kindly advise how to proceed so I don't pay twice! 

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