Our staff members inherit the email accounts of previous staff members.
I've gone through the steps to update the user in the user accounts page, and I can confirm that if I log into google as that user the new correct name is displayed.
However, when that user sends me an email I see that the name associated with the email is the old incorrect name.
For instance, any emails coming from that staff member are addressed from:
Wrong Name <sales@mybusiness.com>
Please help
LinkedIn
Twitter
