DLP-rules - why is there sometimes "Triggeringering user (none)" instead of an account

We have switched on a DLP-rule that blocks external sharing of files containing swedish personal numbers. 

Sometimes when we receive an alert about user action taken that violates the rule, we don´t see who´s the triggering user. Moste often we do, but sometimes it says "Triggering user (none). 

I want to know in what specific cases that is suppose to happen.

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