Default for search in Google Groups

[WernerSausH]

Hello all

We are in the process of familiarizing ourselves with the collaborative inbox.

The first steps are already quite successful, but the users "complain" about the main view where all conversations are visible. This confuses the users.

They want to list open conversations and not those that have already been completed (similar to a ticket system)

I can solve this by manually entering "is:unresolved" in the search help.
It works, but the users have to enter this again each time they call it up

IS there a possibility to set this filter as a default filter?
Thanks for feedback

Werner

[icrew]

As far as I know, it's not possible to set that as a default, but your users could create a bookmark in their browser that includes that search term, like this:

https://groups.google.com/a/example.com/g/examplegroup/search?q=is%3Aunresolved

Hope that helps,

Ian

[WernerSausH]

Hi Ian
great idea with the link - works 👍
Thanks
Werner