Hi All,
We have encountered an issue where your internal user is unable to submit Google Forms which has Add File option. These forms are shared from other schools outside our domain.
I have tried to turn off a few options on the Sharing option for the outside domain and yet nothing seems working.
Raise support ticket but was told to delete DLP rules which are only for Creditcard. I'm still waiting for a reply.
1st image below: This happen if open from school email
School Email cannot open
2nd and the following images I manage to access from personal email and able to upload file.
Personal Gmail can open
Can upload file Please can help on this its been 3 days and I'm quite sure its got to do with outside domain sharing but not able to figure it out.
Uma
Solved! Go to Solution.
Uma,
This is expected behavior when DLP rules are in place. There is no way in a File Upload option for a form to be able to scan for prevention. It's an "all" or "none" situation.
To get around this barrier, we have advised our own people to create forms asking for a link to a shared document stored in Drive instead of actually asking for the uploading of the document. This prevents those submitting information for getting the error since we cannot control whether or not another domain has DLP in place.
Hope this helps!